On Friday night we were terrified to hear loud scraping an chewing inside the wall between master bedroom and our son’s bedroom. I frantically started looking for pest control services on Saturday morning. I left Trey a message on the phone and also submitted a form on his website. He called back very soon, already prepared for our conversation. He studied our house on Google Maps in 3D, and he already had ideas and very good questions about our rodent problem. Trey spent over an hour with me on the phone on Saturday explaining intricate details of the matter, listening carefully and giving invaluable advice. Trey especially won my loyalty when he heard that I wanted to install traps on my own, and upon hearing this Trey proceeded to give me very detailed advice on what type of traps to buy, how to use them, what I should wear in crawlspace, how I could find entry points, etc. Trey is definitely a high caliber professional, who deeply cares for what he does and who treats customers with care and empathy. I highly recommend Trey to deal with pest problems!