I have called Trey Shelton of Pest Control Northwest twice when I was freaking out (the first time, carpenter ants. The second, termites.) He has answered the phone personally each time and given me incredibly sage advice and calmed me down before I took a flamethrower to the entire house in an effort to rid myself of the pests. The second time, rather than have me spend money (that I don’t have) for him to come out, he listened to my story, asked insightful questions, then advised a wait and see approach. Again, talking me off the ledge, he did not try to sell me services I don’t need. That’s a kind of integrity you just don’t see from many businesses these days, large or small. What a great guy and a genuinely nice man. I will forever use Trey Shelton for any kind of pest control issues